SDAC-Ford Introduces ‘Service Relief Promotion’ Offering Savings on Vehicle Service and Parts Beginning June

Sime Darby Auto ConneXion (SDAC), the sole distributor for Ford in Malaysia, is having a  ‘Service Relief Promotion’ with savings of up to 20 percent for vehicle service and parts starting 10 June till 30 July 2020 to provide customers with more savings and peace of mind during these challenging times.

“We always aim to deliver value-added benefits and services to our customers. People still need to go about their day-to-day activities in this time of uncertainties and we hope these savings will help lighten their load,” said Syed Ahmad Muzri Syed Faiz, Managing Director, Sime Darby Auto ConneXion.

Service with Up to 20% Savings¹

Customers can benefit from savings offered on parts and service when they make a vehicle service appointment at any Ford authorised service centre from 1 June till 30 July 2020 (¹Terms and conditions apply and applicable to selected Ford vehicle models).

For added peace-of-mind, all Ford owners can take advantage of the free 27-point vehicle inspection conducted by Ford-certified technicians to ensure their vehicles are in tip-top condition.

SDAC is also offering further savings of up to 20 percent on selected parts¹  (¹Terms and conditions apply and applicable to selected Ford vehicle models). Only original equipment manufacture (OEM) parts are used, providing greater assurance of quality and confidence.

Customers can also enjoy a 20 percent discount on brake and timing belt packages, up to 20 percent discount on lubricant package, on top of the 10 percent labour discount for the said packages¹.

Jeffrey Gan, Managing Director for Retail and Distribution, Malaysia, Sime Darby Motors, said

“We welcome customers who wish to come in-person to any of the Ford showrooms located nationwide, including Ford’s latest flagship showroom at Sime Darby Motors City, Ara Damansara. Ford’s latest flagship is the largest in Malaysia and is built on the 10.1 acre automotive complex of Sime Darby Motors City which comprise the latest Ford Signature brand retail design.”

“We would like to assure our customers that we have taken the necessary precautions to ensure the health and safety of our staff and visitors which includes, practicing social distancing. At certain showrooms, we require all visitors to perform temperatures checks upon entering the premise, in addition to supplying hand sanitiser dispensers located in the showrooms.” he added.

Safeguarding Your Warranty

During Movement Control Order, customers may have been prevented from making a warranty service appointment before their warranties reached the final time or mileage limit. With that, we will offer customers in this situation the opportunity to schedule their warranty service repair appointment with us before 30 June 2020.

Booking an Appointment with Us

As we are observing crowd control and social distancing at all our premises, vehicle services are by appointment only.

There are several ways you can do so:

• Book a service appointment online via our website: sdacford.com.my/book-a-service-form
• By calling an authorised Ford Service Centre. The list of operational service centres can be found here: sdacford.com.my/owner/service-maintenance/operation-hours
• Via our Customer Care Hotline at 1300 38 3181